Terms of service

General perspective

Welcome to Cronelle! The terms "we", "us" and "our" refer to Cronelle. Cronelle operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a unique shopping experience. Cronelle works with Shopify, which allows us to provide you with the Services.

The following terms and conditions, along with any policies referred to herein, describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and coverage areas, such as warranty disclaimers and limitations of liability.

By visiting, interacting or using our Services, you agree to be subject to these Terms of Service and our Privacy Policy [Privacy policy – Cronelle]. If you do not agree with these Terms of Service or Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you declare that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your underage dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You declare and warrant that all the information you provide in our stores is correct, current and complete and that you have all the necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and all your account activity. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the colors or appearance of the product may differ from how they may appear on your screen due to the type of device you use to access the store and the settings of your device.

We do not guarantee that the appearance or quality of any product or service purchased by you meets your expectations or is the same as shown or represented in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making a purchase offer. Cronelle reserves the right to accept or reject your order for any reason at its discretion. Your order will not be accepted until Cronelle confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before sending it, as Cronelle may not be able to handle cancellation requests after an order is accepted. In case we do not accept, make a change or cancel an order, we will try to notify you by contacting the email, billing address and / or phone number provided at the time the order is made.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or domestic use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the current price at the time the order is placed and will be established in the confirmation email of your order. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs or import charges.

The prices published in our online stores may be different from the prices offered in physical stores or in online stores or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect prices and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion shall apply.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to quickly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary.

You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the published prices, including shipping and handling costs and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery. All delivery times are only estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing or events beyond our control. Once we transfer the products to the carrier, the title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including, but not limited to, all trademarks, trademarks, text, screens, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are the property of Cronelle, its affiliates or licensors and are protected by patents, copyright and other intellectual property laws of the United States and foreign.

These Terms allow you to use the Services only for your personal and non-commercial use. You must not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any of the materials in the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms shall grant or be construed as the granting of a license or other rights to you under any patent, trademark, copyright or other intellectual property of Cronelle, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted in this document are reserved by Cronelle.

Cronelle's names, logos, product and service names, designs and slogans are trademarks of Cronelle or its affiliates or licensors. You must not use such trademarks without Cronelle's prior written permission. Shopify's name, logo, product and service names, designs and slogans are Shopify trademarks. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we do not supervise or have any control or contribution.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without any endorsement. We will have no liability derived from or related to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you must ensure that you are familiar with and approve the terms under which the tools are provided by the relevant external provider(s).

We may also, in the future, offer new features through the Services (including the launch of new tools and resources). Such new features will also be considered part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party material or website that you choose to access. If you choose to leave the Services to access these materials or third-party sites, you do so at your own risk.

We are not responsible for any damage or damage related to your access to any third-party website, or your purchase or use of any product, service, resource or content on any third-party website. Please carefully review third-party policies and practices and make sure you understand them before participating in any transaction. Complaints, claims, concerns or questions about third-party products and services should be addressed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE FOR THE MERCHANT: This section precisely characterizes Shopify's relationship with your store and should not be deleted or modified.]

Cronelle works with Shopify, which allows us to provide you with the Services. However, any sale and purchase you make in our store is made directly with Cronelle. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Cronelle, including injuries, damages or losses resulting from the products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising out of or related to your purchases and transactions with Cronelle.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be seen here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be seen here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access and use of the Services to provide and improve the Services. The information you send to the Services will be transmitted and shared with Shopify, as well as with third parties that may be located in countries other than where you reside, in order to provide you with services. Review our privacy policy [LINW] for more details on how we, Shopify and our partners use your personal information.

SECTION 11 - COMMENTS

If you submit, upload, publish, email or transmit any idea, suggestion, comment, review, proposal, plan or other content (collectively, "Comments"), you grant us a perpetual, worldwide, sublicenseable and royalty-free license to use, reproduce, modify, publish, distribute and display such comments in any medium for any purpose, including commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, improve, improve and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights over all Comments; (ii) you have disclosed any compensation or incentive received in connection with your submission of Comments; and (iii) your Comments will comply with these Terms. We have not and will have no obligation (1) to keep your comments confidential; (2) to pay compensation for your comments; or (3) to respond to your comments.

We may, but have no obligation to, monitor, edit or remove Comments that we determine in our sole discretion that are illegal, offensive, threatening, defamatory, defamatory, pornographic, obscene or objectionable or that violate the intellectual property of any party or these Terms of Service.

You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. In addition, you agree that your Comments will not contain defamatory or illegal, abusive or obscene comments, nor will they contain any computer virus or other malware that may in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or deceive us or third parties in what you consider the origin of any comment. You are solely responsible for any comment you make and your accuracy. We assume no responsibility and assume no responsibility for any comments posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information in or in the Services that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any error, inaccuracy or omission, and to change or update the information or cancel orders if any information is inaccurate at any time without prior notice (even after you have submitted your order).

SECTION 13 - PROHIBITED USES

You can access and use the Services only for legal purposes. You may not access or use the Services, directly or indirectly: (a) for any illegal or malicious purpose; (b) violate any international, federal, provincial or state local regulation, rule, law or ordinance; (c) infringe or violate our intellectual property rights or the intellectual property rights of others; (d) harass, abuse, insult, harm, defame, slander, belittle, intimidate or harm any of our employees or any other person; (e) transmit false or misleading information; (f) send, receive, upload, download, use or reuse any material that does not comply with these Terms; (g) transmit, or obtain the submission of any material Advertising or promotional, including any "jung mail", "chain letter", "spam" or any other similar request; (h) to impersonate or attempt to impersonate any other person or entity; or (i) engage in any other conduct that restricts or inhibits the use or enjoyment of the Services by any person, or that, as we determine, may harm Cronelle, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is used or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phishing, pharm or pretext of the Services; (e) use any robot, spider, scratch, data collection and extraction tools, devices or automated processes, AI tools (such as an AI agent) or automated or manual means to access the Services; or (F) Interfere with, prevent, or circumvent security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable or cancel your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS

14.1 This section ("Agent's Terms") applies if you use, permit, enable, or cause an Agent to access, use, or interact with any Service. "Agent" means any software or service that performs an autonomous or semi-autonomous action on behalf of, or by instructions of, any person or entity and that may run on behalf of or using the device of the persons, without direct supervision.

14.2 No Agent may access, use or interact with the Services unless, at all times, identified and operated in strict accordance with the requirements of section 14.4 below. In addition, no Agent may access, use or interact with the Services if we have requested that the Agent refrain from accessing, using or interacting with any service.

14.3 We may limit, including through technical measures, whether and how an Agent accesses, uses and interacts with the Services.

14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and reveal the Agent's name including the following in the request's user agent chain: "Agent/[agent name]"; (ii) not to hide or hide or conceal that any access, use or interactions are from an Agent, such as (a) imitate human behavior and interaction patterns, or (b) complete or circumvent CAPTCHA or measures intended to distinguish computer use from humans, (iii) answer truthfully any question or request that seeks to determine whether the Interactions come from a human or a computer, (iv) do not evade or Otherwise, avoid any action intended to block, limit, modify or control whether Agents access, use or interact with the Services and how.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without prior notice, and you will remain liable for all amounts owed up to and including the date of termination.

The following sections will continue to apply after any termination: Intellectual Property, Comments, Termination, Disclaimer, Limitation of Liability, Indemnification, Divisibility, Disclaimer; Full Agreement, Assignment, Applicable Law, Privacy Policy and any other provision that by nature should survive termination.

SECTION 16 - WARRANTY DISCLAIMER

The information presented on or through the Services is available for general information purposes only. We do not guarantee the accuracy, completeness or usefulness of this information. Any trust you place in such information is strictly at your own risk. We disclaim any liability arising from any reliance placed in such materials by you or any other visitor to the Services, or by any person who may be informed of any of its contents.

Except As CronELLE EXPRESSLY Sets, The Services And All Products OFFERED THROUGH The Services Are PROVIDED "As Is" And "AS AVAILABLE" For Use, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OR IMPLIED CONDITIONS OF MERCHANTABILITY, MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PROVIDED BY LAW, IN NO EVENT SHALL CRONELLE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND THEIR AFFILIATES, SHALL BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGE OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF INCOME, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGE, WHETHER BASED ON CONTRACT, MISCONDUCT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM A CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF IT IS WARNED OF ITS POSSIBILITY.

SECTION 18 - COMPENSATION

You agree to indemnify, defend and hold harmless Cronelle, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents incorporated by reference, (2) your violation of any law or the rights of a third party, or (3) your access and use of the Services.

We will notify you of any indemnifiable claim, provided that the lack of prompt notification does not exempt you from your obligations unless you suffer material damage. We may control the defense and settlement of such claim at your expense, including the choice of attorney, but we will not resolve any claim that requires non-monetary obligations on your part without your consent. It will cooperate in the defense of indemnized claims, including providing relevant documents.

SECTION 19 - SEPARABILITY

In the event that any provision of these Terms of Service is determined to be illegal, void or unenforceable, such provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed to be separable from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provision.

SECTION 20 - WAISING; FULL AGREEMENT

The fact that we do not exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policy or operational rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, replacing any prior or contemporary agreement, communication and proposal, whether oral or written, between you and us (including, but not limited to, any previous version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 - IRRIGATION LAW

These Terms of Service and any separate agreements by which we provide Services to you will be governed by and interpreted in accordance with federal and state or territorial courts in the jurisdiction where Cronelle's headquarters is located. You and Cronelle accept the place and personal jurisdiction in such courts.

SECTION 23 - HEADERS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the latest version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically to see if there are any changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use or access to the Services after posting any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to cronellestore@gmail.com.

Our contact information is published below:

Cronelle

Cronellestore@gmail.com

787-243-1972